Here’s a little bit of quality terms….


Below are highlights of some of major definitions in standards: (For Ref. Only)

WORD

DEFINITION

Registration

3rd party certification

Audit

Independent, documented process for obtaining evidence

Audit Evidence

Records that are verifiable

Audit Findings

Evaluation results from audit evidence against standard/criteria's

Authority

Responsibility to decide

Competence

Having ability to achieve intended results by applying the knowledge

Conformity

Fulfilling a requirement

Continual Improvement

Activity recurring to fulfill requirements and objectives

Corrective Action

Actions to eliminate the causes of detected nonconformity/issue

Customer Focus

Understanding the customers needs in current status as well as future

Customer Satisfaction

Perception of customer as to fulfillment of their need

Document

Hard copy or electronic medium

Effectiveness

Realization of planned activities and achievement of result as planned

Infrastructure

Facility, equipment and services required for operation

Leadership

Directorate to inspire people to engage in achieving company's objective

Lean

Relentless initiative to eliminate waste

Preventive Maintenance

Actions to eliminate causes of equipment failure

Quality Assurance

Level of confidence that requirements will be fulfilled

Risk Assessment

Process overall for risk analysis and risk assessment

Top management

Group or person who direct and control an organization

Quality Management System

Processes/Parts that work together to achieve intended results

Home SERVICES Information Contact Us About Us